Appointments & Cancellations

Appointments are made through Geelong Paediatric Group rooms in Geelong, usually by referral only. When an appointment is booked, confirmation and notifications are sent either via email or SMS.  If you are new to the clinic or it has been over 12 months since your last visit, patient registration forms will be sent out to be completed. We request that the forms and any questionnaire’s are returned to the rooms as soon as possible and no later than 2 weeks before the appointment. Appointments will only be placed on the practitioners cancellation list for an earlier appointment when these forms are returned.

1 week to two days before the appointment, an SMS reminder is sent to the nominated mobile number on the child’s record. You will be asked to reply to the SMS with a “Y” to confirm the appointment in our system.

If you are unable to keep your appointment, please call the rooms as soon as possible to cancel or move it. We sometimes have quite a long waitlist to see the practitioners and these cancelled appointments can be offered to other patients on the waiting list.

Cancellation and failure to attend appointment fees are charged at the individual practitioners discretion.